Teeki ships anywhere in the United States for a flat rate of $8.50. Standard delivery time is 3-10 days for domestic shipments. Please be aware that we do experience a slight delay in processing time during sale periods and holidays. We cannot guarantee delivery dates.
Teeki can ship internationally - where ever you live on this beautiful earth! We currently offer a $30 flat rate shipping option that takes 5-15 business days for delivery. We work with all carriers, including FedEx, UPS, DHL, and USPS. We are not able to select a particular carrier for your shipment.
We highly value our Teeki customers around the world and do everything we can to provide them with the best experience shopping on teeki.com. We are currently updating our official web shop to offer additional shipping options. Check back soon because soon all our Teeki customers will have access to inexpensive, fast shipping options - no matter where you live on this beautiful earth!
we do not accept returns and exchanges. however, you can order comfortably knowing we will replace any product that does not meet teeki quality. our tribe members sew each teeki by hand in an effort to put extra love and care into each purchase, and we want to make sure you get a perfect pair of teekis that you and your customers will love! customers can return a manufacturer's defect i.e. loose stitching/thread, holes along the seam, or white spots. If you have or are unsure if you have received a manufactures defect, contact your in-house teeki representative for further instruction.
If you receive a defective item, please contact us to have an exchange authorization number issued. we will provide an exchange merchandise form for you to complete with your return package. for domestic orders, we will provide a pre-paid shipping label. for international orders, simply send us a photo of the damage or defect. we will send out a replacement pair right away! please send your exchange to: teeki exchanges attention: wholesale 4801 pacific blvd vernon, ca 90058
We do not accept returns for cash or credit for orders. No refunds of any kind will be given.